Content
1 module
Course length
0 mins
Instructor
Leading Edge Associates
Description
This course will cover a variety of topics that will establish understanding of key terminology and principles to set your baseline knowledge for the remaining courses within this program. The theories and strategies presented in this course can be applied to different aspects of your professional practice.
Some course materials may reference Leading Edge Group or display legacy branding, reflecting the history of the program. All North American delivery and learner support are provided by the same team that developed the program and are now operating as Leading Edge Associates.
Objectives
On completion of this course, you will be able to:
- define Lean;
- explain the origins of Lean;
- identify key challenges associated with municipal organizations;
- outline the main steps involved in any Lean municipal implementation;
- define and distinguish between the five Lean principles;
- define value;
- differentiate between the value levels that exist within an organization;
- identify and distinguish between the phases in the value creation framework;
- define what waste is;
- identify the eight types of waste and provide correct examples for each from the municipal sector; and
- identify and describe the key Lean concepts.
1.
Course 1: Introduction to Lean
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