This course presents some of the advanced Lean healthcare tools and practices not covered elsewhere in the curriculum. It outlines and explains how to use Kano analysis and affinity diagrams to gather and use relevant patient and staff opinions and feedback in order to provide the basis for healthcare quality and service improvements. The course also introduces date analytics and how it can support Lean healthcare in finding underlying trends and issues and helping in decision making. Finally, the course presents Heijunka and standard work as two commonly used Lean healthcare tools. Read more

The Introduction to Agile training program focuses on the history, theory and concepts behind the Agile approach. Participants on the program will gain an understanding of Agile values, principles and processes and their application in the real world, enabling them to adapt better, smarter and faster to changing market conditions and customer needs. Program Content: Module 1: Introduction to Agile Module 2: Scrum and Sprint Module 3: Agile Teams, Mindset and Culture Certification: Participants will receive a certificate from Leading Edge Group upon completing the program. Read more

Leading Edge Group have developed a revolutionary eLearning program which introduces the learner to the fundamental benefits, principles, tools and techniques of Lean Construction. This interactive eLearning course takes 1.5 hours to complete, includes ‘check your knowledge’ quizzes at the end of each module and a 10 question final assessment. Upon completion, learners are provided with a Leading Edge Group Certificate of Completion. Read more

A sustainable Lean Healthcare transformation requires a great deal of planning, analysis, preparation, and leadership. Lean leaders require key knowledge, skills, and abilities to help this happen. This course outlines and explains how best to achieve a sustainable Lean Healthcare transformation. IT explains how to develop strategic goals and objectives for Lean and for continuous improvement, and how to establish the most appropriate structure and skill sets to fully support and sustain your Lean implementation. Finally, it outlines how you can assess the level of continuous improvement maturity in your organization. Read more

Lean methodology includes a set of tools, principles, and practices that help healthcare and other organizations improve efficiency, and quality, and reduce waste. This course introduces some key Lean tools and concepts used in day-to-day management of healthcare organizations. It overviews Kaizen, POUS, and spaghetti diagrams, and the everyday use and benefits of these tools in healthcare. The course goes on to discuss perhaps the most important Lean tool – Value Stream Mapping, and how it is performed in healthcare. Next, standard work, 5S, and Visual Management are presented, along with healthcare examples and illustrations. Finally, the course offers a real-life case study involving Leading Edge Group consultants applying some of these tools at a large primary care clinic to increase its efficiency and productivity, and to meet patient needs. Read more

Lean is a continuous improvement initiative that helps organizations improve their overall performance by identifying and reducing waste and making processes better and more efficient. Lean tools and strategies can be applied to a number of healthcare areas including hospitals, labs, pharmacies, public health, and long-term and primary care. This course introduces the costs and quality issues associated with modern day healthcare. It identifies the benefits associated with implementing Lean to address key healthcare challenges. Finally, it outlines and explains the main steps involved in implementing Lean in any healthcare setting. Read more