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Kaizen focuses on the principles and methods of daily continuous improvement, and builds the foundation for implementing Lean principles in the organization. Kaizen events are organized as the continuous search for opportunities for all processes to get better. Kaizen uses Lean tools and practices such as 5S, poka yoke, leveling, and Kanban to achieve these goals. This course focuses on Kaizen. It introduces key Kaizen concepts, types, and Kaizen events. The course outlines the requirements for an efficient Kaizen event and describes the benefits that a successful Kaizen event can offer to healthcare organizations. Read more

Value Stream Mapping (VSM) is arguably the most important tool in Lean. It involves a process of directly observing the flows of information, patients, and resources as they occur, summarizing them visually, and then envisioning a future state with performance addressed. This course focuses on creating and using current and future value stream maps for healthcare organizations. It expands on the basic concepts relating to VSM and discusses how they can be applied practically in a healthcare organization. The steps to create actual value stream maps are covered, along with how to perform the analysis to make improvements. Read more

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